RETURNS

  • All shipping and insurance costs are non-refundable, and are at the expense of the customer. 
  • Once items have been shipped. they become the property and responsibility of the purchaser. If a product arrives damaged, it is the purchaser's responsibility to liaise with the courier, No refunds or replacements will be given for product missing or damaged in transit. 
  • We understand you might change the mind. We accept unused products returned within 14 days of purchase at the shipping expense of customers. We are unable to accept any item with open-box or sign of use. 
  • In the event wrong item is received, please contact us at support@superboris.com within 7 days after delivery date. 
  • We are not responsible for any lost or stolen merchandise incurred upon return shipping. 
  • Refunds will be processed in the form in which payment was received. 
  • Please allow up to 10 days for your refund to process. 
  • We reserve the right to refuse any returned item that does not meet our return policies. All sale and special promo items are final.
  • IN ORDER TO PROCESS A RETURN PLEASE SEE THE FOLLOW STEPS:
    • Step 1: Contact us at support@superboris.com
    • Step 2 : Pack your merchandise and ship via any carrier of choice 
    • Step 3 : Refund will be processed within 10 days after the returned merchandise is received. Original shipping charges will not be credited.
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